LUXURY RETAIL SECURITY
WHY USE INFRONT FOR YOUR RETAIL SECURITY?
We have extensive loss prevention and luxury retail experience in Queensland. We offer bespoke security solution to our clients, suitably matched to their highly-discerning clientele. Infront Group ensures the best possible retail security service for every customer.
YOU DECIDE WHO WORKS AT ON YOUR BUSINESS
Our licensed security staff are individually selected and vetted by you with Infront Group’s support. It’s essential that you feel 100% comfortable with any security staff assigned to keep your premises safe.
WORLD-CLASS LOSS PREVENTION & RETAIL SECURITY TRAINING
The training for your security guards will be tailored to the needs of your brand, people and premises. Everything from correct greetings & farewells, situational awareness, the customer journey, and brand excellence will be covered with your security professional(s).
UNDERSTANDING OF THE LUXURY & PREMIUM RETAIL EXPERIENCE
We seamlessly integrate with your exact presentation needs. Infront Group understand luxury and premium retail customers. We know that security staff need to be a subtle, yet visible part of the retail experience. We offer complete flexibility on dress code, physical appearance and language skills required for each client’s needs.
RISK MITIGATION & LOSS PREVENTION CONSULTING
We bring expert knowledge on risk mitigation in luxury retail. Infront Group takes a consultative approach to identify store areas, processes and times of day where the risk of loss is increased. We develop strategies in collaboration with your staff to reduce loss & risk, whilst continually delighting your valuable customers.
LOSS PREVENTION & RETAIL SECURITY TRUSTED BY PREMIUM BRANDS
Infront Group works with some of the world’s most prestigious luxury houses and groups as a security partner, as well as some of Australia’s emerging and established luxury retail brands.
Customer confidentiality is paramount. We instil the value of total discretion in our team to put high-net-worth individuals at ease when they visit our clients’ boutiques.
OTHER RETAIL SECURITY NEEDS
Infront is not limited to luxury retail premises. We have worked as a security partner in pop-up activations, out of store events and unique promotions. We ensure the safety of staff and security of valuable objects for display or sale. Whether displaying and transporting items of fine jewellery, significant quantities of cash or releasing a limited edition product, Infront Group has the experience to safeguard your property and staff.
The top 3 causes of criminal retail shrinkage in Australia are*:
1. Shoplifting (39%* of loss by value)
2. Employee theft (25%* of loss by value)
3. Supplier Fraud (13%* of loss by value)
Infront Group has extensive experience in all of these areas, in paticular with employee theft rising substantially as a source of shrinkage. We can help you assess risk and identify instances of internal theft. Our team can also help mitigate loss along the supply chain with a range of market leading warehousing, logistics and fixed asset security solutions.
( * figures supplied by Vitage – https://www.vitag.com.au/understanding-retail-loss/)
AUSTRALIAN RETAIL THEFT BY INDUSTRY
Theft in the retail sector has a greater incident in certain product categories. Four target categories in Australia include:
1. Clothing and Apparel
2. Department Stores
3. Supermarkets – Personal Hygiene Products, Razers and Batteries
4. Electronic Appliance and Media Products
Infront Group works with clients in all of the above verticals and provides clients with customised training and specialised guard services for each environment.
FRAUD IDENTIFICATION TRAINING
Infront Group is able to provide staff training to help our clients’ employees to identify potentially fraudulent activity, and further protect the store from fraud related losses.
Find out how Infront can help prevent loss at your business, contact us today.